THE SKI COMPANY (UK) LIMITED

A COMPANY INCORPORATED IN ENGLAND & WALES WITH REGISTRATION NUMBER 04798416 AND WHOSE REGISTERED OFFICE ADDRESS IS AT STUDIO C, 14 BACKFIELDS LANE, BRISTOL, BS2 8QW (THE SKI COMPANY  AND/OR "TSC" AND/OR “WE” AND/OR “”US”)

BOOKING TERMS AND CONDITIONS

1. AGREEMENT

1.1 All bookings with TSC will be on these terms or any terms substituted for them by TSC from time-to-time and by making any payment to us or attempt to make a booking with us, you are deemed to have accepted these terms and conditions.

1.2 The person whose name appears first on the booking form shall be deemed to be the group leader and he/she shall be deemed to be the representative of the group, have authority to accept and does accept these terms and conditions on behalf of the group and be liable for the payment of all monies owed by all members of the group to TSC and to keep the group informed as required.

1.3 The “group” refers to all persons booked to stay in the accommodation listed on the booking and also includes any subsequent changes of names to the original booking.

2. BOOKING, DEPOSIT AND PAYMENT

2.1 Once availability has been confirmed by TSC, a booking will be held for three days, pending receipt of the appropriate deposit by bank transfer in GB Pounds Sterling 150 per person or 25% of the total apartment price, whichever is greater.

2.2 If the required deposit and/or payment is not received within 3 days, the booking will, at TSC’s sole election and without notice, be cancelled.

2.3 Notwithstanding clause 2.1 and 2.2 above, the total amount outstanding of the hire is required to be paid to TSC by no later than ten weeks prior to the hire commencing.

2.4 In certain circumstances the owners of the properties require us to take a damage deposit.  We will advise you when this is payable and this can be up to £500

3. PRICES

3.1 The prices stated on our website are inEUROs, and are for one week (7 nights) accommodation ion a self-catered basis.

3.2 TSC guarantees the price of the accommodation as quoted at the time of booking and reserves the right to increase or decrease the price of unsold accommodation at any time. Subject to clause 3.2, the prices quoted are for the apartment hire cost only and do not include travel, transfers, holiday and medical insurance, ski passes, childcare, equipment hire, ski lessons or lunches.

4. REFUND POLICY- CANCELLATION BY TSC

4.1 If through circumstances beyond our control TSC is forced to cancel your holiday a full refund is payable. This does not include events amounting to Force Majeure (Force Majeure meaning war, political unrest, weather, strikes, acts of God, epidemics, riots, civil strife, industrial disputes, terrorist activity, natural or technical disasters) or you default in the payment of any sum payable to TSC on due date.

5. REFUND POLICY – CANCELLATION BY YOU

5.1 You, or any member of your party, may cancel your hire at any time providing that the cancellation is made by the group leader and received by TSC in writing.

5.2 The following cancellation charges apply: More than ten weeks before arrival: the deposit. Within ten weeks of arrival: 100% of the total amount payable for the hire.

5.3 Non receipt of the balance of the cost of the hire will not be accepted as notification of cancellation; you will still be liable for cancellation charges as shown above if you subsequently cancel the hire.

6. LIMITATION OF LIABILITY

6.1 With the exception of death or personal injury, TSC’s liability shall be limited to the hire costs and under no circumstances shall it extend to additional loss or expenses incurred in or consequent to the holiday such as travel to and from the resort, pre-booked services, tuition or ski pass.

6.2 TSC has no control over weather conditions, nor the forecasting or the reporting thereof. It is agreed TSC cannot guarantee the sufficiency or quality of snow or snow conditions and accordingly does not accept any liability for cancellation, curtailment or interruption of your trip of any kind as a consequence thereof or any factor/s over which it has no control or cannot reasonably foresee or cannot reasonably prevent . For the sake of clarity TSC does not warrant that the pistes located at or near the accommodation you are hiring shall be open or suitable for skiing, snowboarding or other snow based activities and you agree that TSC shall not be liable to make any refund or to compensate you or your group nor arrange or pay for your or your group’s relocation or transport to an alternate resort.

7. GROUP BOOKING

7.1 The apartments must be taken on a whole unit booking basis only.

7.2 If for any reason part of the group cancels, the whole hire booking price still applies and must be paid by the remaining members of the group.

8. RESPONSIBILITY AND BEHAVIOUR

8.1 All guests should act and behave in such a manner as to not affect or disrupt the enjoyment of other persons in the property or the local residents, or have a negative impact on the reputation of TSC.

8.2 Persons not booked into the apartment let by TSC may only visit that apartment with prior notification and permission of TSC staff.

8.3 You and all members of your group and any guests shall adhere to the terms and conditions applicable to the property.

8.4 When you book an apartment, you accept responsibility for the proper behavior of all the members of your group during your stay in the apartment. We reserve the right to terminate your stay and any of the members of your group whose behavior is such, in the reasonable opinion of the owner/agent or us, as likely to cause danger, upset or distress to anyone else or damage to property. In such event, no compensation or refund will be given and you shall be liable for any breakage, damage or loss suffered by the property owner and/or us as a consequence of your breach of these terms of business or a breach thereof by one of the members of your group in the apartment.

8.5 If you are in breach of these terms and conditions and/or the terms and conditions applicable to the property, we reserve the right to terminate your stay in the apartment and in such event we accept no responsibility for any damage or expense you or any member of your group may incur as a consequence of such termination.

8.6 TSC reserves the right to deal with and/or settle any claim it receives from the owner/agent of the property as regards, breakages, damages, loss or replacement (loss) in relation to an apartment or its contents, including outdoor furniture and any hot tub, that occurs during or as a consequence of your stay as TSC, in its absolute discretion, think fit including settlement by way of an instant cash payment for any loss.

9. COMMUNAL FACILITIES

9.1 You should adhere to the rules and regulations regarding the communcal facilities of the property, a full description of these can be found in the property information pack upon arrival at the property.

10. THIRD PARTY ACTIVITIES

10.1 TSC can assist in sourcing and booking many of the extra services you need when on a winter holiday, these services are subject to the terms and conditions of the individual supplier and our assistance should not be construed as an endorsement or approval of such service or supplier and we accept no responsibility or liability for the service or supplier.

10.2 Any grievance with a third party service provider must be taken up with the provider direct.

11. LOST AND STOLEN PROPERTY

11.1 Whilst we will endeavour to assist, we accept no responsibility for items lost or left in the property that are not recovered or returned.

11.2 TSC cannot accept any responsibility for any theft during your holiday whether from within the apartment or not.

11.3 You are required to secure the apartment (doors and windows) when not in actual occupation and when departing from the apartment at the end of your stay and shall be liable for any property loss or damage occasioned by your and/or your group’s failure to secure the apartment.

12. ARRIVAL/DEPARTURE TIMES

12.1 The apartment will be available to incoming guests after 5pm on the date of arrival, although we will endeavour to have the apartment ready earlier if previously arranged and agreed by TSC.

12.2 The apartment must be vacated on the day of departure by 9:30am.

13. INDOOR SHOES

13.1 Please include slippers/indoor shoes as part of your packing as outdoor footwear is not permitted to be worn in the apartments.

14. SMOKING

14.1 For health and safety reasons smoking is strictly prohibited within the apartments.

14.2 There will be a designated outdoor smoking area for each property and smoking is restricted to this area

15. CHILDREN

15.1 No matter how much care is taken, the apartments are not child proof. We will not be held responsible for any accidents occurring within the apartments, it is the parent’s responsibility to ensure their children are supervised at all times.

16. TRAVEL INSURANCE

17.1 Skiing can be a dangerous pursuit both on and off piste, therefore you MUST be fully insured before partaking in a skiing holiday. We do not sell nor do we arrange insurance and it is your and your group’s responsibility ensure that the insurance arranged is appropriate for your needs.

18. LAW AND JURISDICTION

The contract is made on the terms of these booking conditions and shall be subject to and governed by English Law. All parties submit to the jurisdiction of the English Courts at all times.

June 2016

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